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Executive Profiles IT Optimizers' seasoned professionals share core values of success: industry distinction, results orientation, loyalty, discretion, integrity and a passion for quality. Our Client Services Affiliates are all experienced industry veterans with deep subject matter expertise and a record of results. Joseph
DeLuca, MA, FACHE
Mr. DeLuca is a health care information technology futurist, bringing innovative wisdom and practical experience to both the health care and information technology market segments. His cross-functional perspective has evolved out of 20 years of performing successful advisory services for provider, payer, entrepreneur and public policy clients. Mr. DeLuca is a frequent speaker at regional and national conferences and is widely published on health care and information technology topics. The most recent edition of his book, The CEO's Guide to Health Care Information Technology: Revised Edition, is now available from Jossey-Bass. Mr. DeLuca was recently awarded the ACHE Regent's Senior Leadership Award for service to the health care community.
Ms. Gayle Yeakle, formerly the Vice President of Information Management at Children's Hospital and Health Center of San Diego, is a formidable leader in healthcare and an innovator in information technology. With over twenty-five years of experience in clinical and managerial health care roles, Ms. Yeakle has proven her wealth of skills in ways such as implementing a full, under budget, and timely HIS conversion and building E-health and Electronic Medical Records initiatives. Ms. Yeakle has honed her results-based management practices, increasing productivities and reducing staff turnovers through her talent for team-building. Ms. Yeakle's deep understanding of healthcare information technology has allowed her to develop management tools for a large healthcare information system implementation project. An integrator by nature, Gayle Yeakle takes technologies and makes them cost-effective and contextually functional for health care organizations. In the past, Ms. Yeakle has served on the TSI Strategy advisory group and the Boards of Microsoft Healthcare Users group and of healthcare advisory for Motion Computing. She is currently a Board Member at Sharp/Childrens MRI Center and Living Exhibits, Inc., as well as a member of HIMISS and CHIME.
For over 35 years, Mr. Boatright has been managing health care organizations and consulting with firms regarding their health care costs, benefits, and information technology. He has served numerous healthcare organizations in executive and leadership roles including: Chief Information Officer, Senior Vice President-Information Systems, Manager IS Operations-Finance, Manager-Data Integrity, President, Provider Network Manager and Vice President Hospital Administration. As the CIO of an 80,000 member regional HMO, he was responsible for significant advances in the use of strategic partnerships, Internet and decision support technologies. Other professional engagements include CIO and account executive for an IT outsourcing company; president of a for-profit subsidiary of a medical center (providing contract management services); vice president for administration at a hospital. Ned has extensive operational experience with major data system migration, IT strategic planning process development, vendor selection, implementation, economic evaluation, contract negotiation, budgeting and IT assessment. His current areas of specialty include ambulatory practice management/EHR systems and managed care transaction systems (claims, medical management and clinical business intelligence/informatics).
Mr. Martinez comes to IT Optimizers with diverse management and operational health care experience. His previous positions include senior titles at hospitals (including pediatric), health systems, physician organizations, long-term care providers, service firms and technology vendors. With experience in many health IT application verticals (clinical, revenue cycle, analytics), Mr. Martinez also has considerable expertise in integration, telecommunications and networking. In consultative and staff roles, he has developed services practices and technical solutions for both mature and early-stage organizations. He holds a Bachelors of Science from California State University Fresno and attended the Executive MBA program at Pepperdine University.
Ms. Arican has more than ten years of international and US-based healthcare experience, including clinical patient care, health payment models, business and product development, actuarial analysis, process improvement, research and benchmarking. After a number of years as a practicing physician providing direct patient care, Ms. Arican moved into operational and management positions in multinational insurance, and participated in a collaborative think-tank committee on Turkish healthcare reform. She continued participating on the payment side of healthcare in the United States, managing and auditing claims services for a large (600+ MD) IPA.
Rebecca Enmark works with individual clients as well as the corporate team in market, technology and research direction, planning, and execution. Over the course of her career, she has worked closely with both health care providers and information technology developers to focus care modeling, product planning, use and development in support of business and market requirements. Ms. Enmark is frequently published on information technology topics in industry journals and monographs, and is co-author of The CEO's Guide to Health Care Information Technology: Revised Edition.
Mark has over twenty-five years of healthcare experience that includes a variety of information technology administrative, management, and consulting roles. Mark held vice president and CIO positions in community and academic, not-for-profit and for-profit hospitals and medical centers. He was a site-CIO for a major healthcare information technology vendor's outsource division, and implementation manager in the corporate office of a national health system. For the past several years Mark has provided healthcare information technology management consulting to provider organizations. Engagements have included interim CIO assignments, strategic planning, IT staff resource alignment and competencies development, managing the planning, budgeting and smooth transitions to a newly built replacement medical center, computing facilities, and ambulatory services buildings, and analysis and planning for business continuity and disaster recovery. He is defining information technology support requirements for a physician hospital organization's comprehensive clinical integration program that will include physician practice electronic medical record (EMR) and health information exchange (HIE) solutions. Mark has directed installations and upgrades of comprehensive hospital information systems and modules, new communications infrastructures, local and wide-area data and voice networks, digital and IP telephone systems, and numerous IT department development and reorganization efforts.
Mr. Lillibridge has been involved in health care for over 25 years, working with general acute care and children's hospitals, teaching medical centers, research facilities, integrated delivery networks, independent physician associations, managed care, and health maintenance organizations. His information technology experience includes clinical system expertise with a focus on PACS and medical imaging technology, large-scale project management, system/technology selection and implementation, interim management, strategic planning, information technology-enabled re-engineering and process design, and operational assessments and reorganizations. Mr. Lillibridge brings a participatory style to projects that focuses on the integration of physician, clinician, and administrative perspectives. As an educator of senior management, board members, and staff, he works to set realistic expectations for the role of information technology.
Ms. Crane has over twenty five years of experience in healthcare management, operations and systems implementations. Her responsibilities have spanned hospital department management in patient access, financial counseling and contracting; physician practice management in both a small ophthalmology practice as well as a large, multi-specialty clinic; and managing director of consulting and technical resources for a software and services consulting firm. Her participation in system implementations, working as both an analyst as well as project manager, has been in the areas of patient access, managed care, billing and accounts receivable and electronic medical records. Her in-depth understanding of healthcare operations allows her to support and promote the planning and transformation associated with new system installations.
Mr. Dunn is a leader in the health care and information technology
sectors, with extensive management and consulting experience including
roles as Consulting Group President, Outsourcing VP/General Manager,
CIO, and Program Manager. Most recently he was President and co-founder
of a health care technology consulting firm, helping clients with
a broad range of operational issues, technology planning, and changes
in the regulatory environment. He has over twenty years of experience
managing business units, leading people and project teams, and delivering
results in support of strategic business initiatives.
Mr. Hansen has aided health industry firms such as Kaiser Permanente, John Muir Health, Bristol-Myers Squibb, and Trigon to effectively link IT plans to strategies, assess new products and services, target new markets, focus business strategies, and change their organizations. On behalf of IT Optimizers®, SRI International, and the Institute for the Future, he has scanned the health IT market for cutting-edge developments. His advice during more than 15 years as a consultant has also benefited firms beyond health, spanning industries from broadcasting to electronics and government research to B2C Internet sales. Mr. Hansen has facilitated dozens of change processes in organizations across all levels, from boards of directors to front-line providers. Hansen lectures in Economics and Management at the University of San Francisco. A prolific contributor to the health care IT literature, Mr. Hansen most recently is the author (with Johannes Ziegler) of "Raising Health Care's Organizational IQ," published in the Winter 2003 issue of Health Forum Journal.
Ms. Lock is a seasoned professional with almost 25 years in the health care industry. She has served health care clients as an independent consultant and with Health Care Investment Visions, IT Optimizers, Arthur Andersen & Co., and Voluntary Hospitals of American (VHA) Consulting Services. Ms. Lock's operational experience includes developing community education programs for Penrose Cancer Hospital, training family medicine providers at Mercy Medical Center, and supporting various operational needs for the Kaiser Permanente Medical Care Program. Ms. Lock has a broad range of experience, including: market analyses and business planning; program planning, implementation, and evaluation; operations analysis and process redesign; HIPAA compliance; and information systems. She has served clients in the private arena (e.g., multi-hospital systems) as well as the public sector (e.g., various County and State Departments of Health Service). Ms. Lock brings an analytic, systems thinking approach to solving problems and achieving organizational objectives.
Since 1979, Mr. Penn has provided leading-edge management, economic, and technical advisory services for regional health care delivery systems, hospitals, large physician group practices, managed care organizations, and for health care technology vendors and consulting firms. He began his career as an economist with Kaiser Permanente, and developed relative value systems to assist management and researchers in monitoring costs and benefits of outpatient care. As a consultant he has planned and implemented cost-saving information systems for local government agencies and physician practices, assisted physicians and a hospital consortium to get capital grants for new services, and advised regional health care delivery systems in the US and Canada on the costs and benefits of implementing new electronic medical record systems and PACS systems. He helped hospital systems make economically sound decisions on alternative information systems strategies and alternative management structures for IT and financial/billing departments. A lead developer of the FULCRUM Series Methodologies®, Mr. Penn specializes in financial, statistical, and systems analysis to support information systems planning, vendor selection, and system implementation for health care clients, as well as forecasting of technical, health care industry, and socioeconomic trends. He is the author of "Planning for Inflation: Accounting for economic trends and influences in enterprise budgets and financial plans," HCIV Perspectives, February 2002.
Mr. Van Dolah has served in senior leadership positions in health care for over 25 years. He has worked with general acute care hospitals, large university systems, children's hospitals, research facilities, integrated delivery networks, independent physician associations and health maintenance organizations. Mr. Van Dolah served on the senior leadership teams of Hahnemann Medical College & Hospital, Indiana University Hospitals and Valley Children's Hospital. More recently, he served as the Executive Vice President / Chief Operating Officer of Children's Hospital – San Diego for over 15 years. His specialties include: strategic planning, business development, strategic partnership formation, organization development, operations analysis, business process design and financial management. Mr. Van Dolah has assisted hospitals and medical groups form effective partnerships through programmatic and facility joint ventures, medical group management and systems integration. He employs a systems approach to problem solving that focuses on meeting client needs and achieving organizational objectives. He understands the need to balance the interests of multiple constituencies in the formation of systems and process solutions.
Dr. Vasquez has broad experience in health care strategy, administration,
and clinical medicine. She most recently served as vice president
of medical affairs for Skolar, Inc., where she oversaw the strategy
and development of the Stanford Skolar MD system. Earlier, she was
vice president and medical director for Cigna HealthCare of Northern
California. She also served as director of health care policy and
reimbursement planning for Syntex Pharmaceuticals in Palo Alto,
CA. Dr. Vasquez has practiced internal medicine in a variety of
settings. She is adjunct clinical associate professor in the Department
of Medicine at the Stanford University School of Medicine. Additionally,
she is an active volunteer in nonprofit social agencies and chaired
the board of the AIDS Clinical Research Consortium and Family Services
of Santa Clara County. She is chair-elect for Family & Children
Services. In addition to serving as Clinical Systems and Physician
Advisor, she is a member of the Affiliate Community.
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